Videos
Business Platinum Membership Rewards: Earn & Redeem
1 min watch
Business Platinum Travel Benefits
1 min watch
No Preset Spending Limit
1 min watch
Pay Over Time
1 min watch
Julie Pauly, The Able Baker, Maplewood, NJ
3 min watch
Articles
How Using a Business Credit Card Can Help Your Small Business
5 min read
Safeguarding Security, Unlocking Innovation: Exploring The New Era In B2B Payments
15 min read
Getting More Back from What You Spend: Unlocking Value with Business Platinum
4 min read
Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
6 min read
What Is a Business Line of Credit?
12 min read
Testimonials
The Perfect Pairing: With American Express Business Blueprint™ and Resy, the Gourmet Brunch Potential is Bottomless
9 min read
Raising the Standard: How American Express Helps Power the Legacy of Electrolift Inc.
10 min read
How a Mother-Daughter Team Designed Their Dream Business with Help from American Express
7 min read
How Amex Business Products Helped Smart Birdy Take Flight
5 min read
Prescription for Progress: How Sree Gari Took His Pharmacy Further with Support from American Express
6 min read
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Business Expansion
Innovation
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Strategy
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Product Development
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Celebs Talk Business
Patti Labelle Talks Digital Transformation
2 min watch
Nick Offerman Talks Supply Chains
3 min watch
Patti Labelle Talks Expense Management
2 min watch
Nick Offerman Talks Spend Capacity
3 min watch
See All Celebs Talk Business
Small Business Stories
Pascal and Daneen Lewis, Harlem Wine Gallery, New York, NY
3 min watch
Julie Pauly, The Able Baker, Maplewood, NJ
3 min watch
Maria Christie, Christie’s Seafood & Steaks, Houston, TX
7 min read
Alex Magruder and Julia Schnabel, The Little, East Hampton, NY
9 min read
See All Small Business Stories
Small Business
Membership Rewards
1 min watch
Employee Cards
1 min watch
Travel Benefits
1 min watch
No Preset Spending Limit
1 min watch
Pay Over Time
1 min watch
Corporate
Common Business Expenses and the Credit Cards That Can Help You Manage Them
5 min read
What Is Corporate Travel Management and Why Do You Need It?
8 min read
Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
6 min read
Product Videos
Let’s Talk Business Travel: Airports
1 min watch
Let’s Talk Business Travel: Hotels
1 min watch
Employee Cards
1 min watch
Membership Rewards
1 min watch
Member Resources
How to Engage With Online Communities
7 min read
Earning and Using Membership Rewards® Points with Business Platinum
6 min read
4 Ways to Optimize Corporate Travel Management
5 min read
How to Calculate Net Income
6 min read
American Express Membership Guide: Backing Your Business, Backing You
6 min read
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- Celebs Talk Business
- Small Business Stories

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- Celebs Talk Business
- Small Business Stories

Customer Feedback

Business may hinge on what customers think. Soliciting the right kinds of feedback, and turning around negatives, may help any business build a customer-first reputation and expand their reach for the better.

Customer Feedback
How to Attract Multi-Generational Shoppers
Considering generational shopping when organizing inventory and building community can help small retail businesses thrive.
Read Article
Customer Feedback
How to Attract Multi-Generational Shoppers
Considering generational shopping when organizing inventory and building community can help small retail businesses thrive.
Read Article

Customer Feedback
Worth the Wait: Creating Lasting Value in Professional Service Engagements
For many service-based companies, clients' frustration while they wait for results can be challenging. Adding value throughout the process can help mitigate those frustrations and build a strong, trusting relationship.
Read Article
Customer Feedback
Worth the Wait: Creating Lasting Value in Professional Service Engagements
For many service-based companies, clients' frustration while they wait for results can be challenging. Adding value throughout the process can help mitigate those frustrations and build a strong, trusting relationship.
Read Article
Customer Relations
The Marketing Mix: The Hidden Value of a Re-engagement Campaign
A re-engagement campaign targets specific segments of your former customers. Through personalized messages and offers, you can remind this audience about your products and services and the value you offer.
Read Article
Customer Relations
The Marketing Mix: The Hidden Value of a Re-engagement Campaign
A re-engagement campaign targets specific segments of your former customers. Through personalized messages and offers, you can remind this audience about your products and services and the value you offer.
Read Article