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Customer Feedback
Business may hinge on what customers think. Soliciting the right kinds of feedback, and turning around negatives, may help any business build a customer-first reputation and expand their reach for the better.
How to Attract Multi-Generational Shoppers
Considering generational shopping when organizing inventory and building community can help small retail businesses thrive.
Worth the Wait: Creating Lasting Value in Professional Service Engagements
Eric Watkins
The Marketing Mix: The Hidden Value of a Re-engagement Campaign
Amber Anderson | American Express Business Class Freelance Contributor
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