Customer Feedback

Business may hinge on what customers think. Soliciting the right kinds of feedback, and turning around negatives, may help any business build a customer-first reputation and expand their reach for the better.

Customer Feedback
How to Attract Multi-Generational Shoppers
Considering generational shopping when organizing inventory and building community can help small retail businesses thrive.
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Customer Feedback
How to Attract Multi-Generational Shoppers
Considering generational shopping when organizing inventory and building community can help small retail businesses thrive.
Read Article

Customer Feedback
Worth the Wait: Creating Lasting Value in Professional Service Engagements
For many service-based companies, clients' frustration while they wait for results can be challenging. Adding value throughout the process can help mitigate those frustrations and build a strong, trusting relationship.
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Customer Feedback
Worth the Wait: Creating Lasting Value in Professional Service Engagements
For many service-based companies, clients' frustration while they wait for results can be challenging. Adding value throughout the process can help mitigate those frustrations and build a strong, trusting relationship.
Read Article
Customer Relations
The Marketing Mix: The Hidden Value of a Re-engagement Campaign
A re-engagement campaign targets specific segments of your former customers. Through personalized messages and offers, you can remind this audience about your products and services and the value you offer.
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Customer Relations
The Marketing Mix: The Hidden Value of a Re-engagement Campaign
A re-engagement campaign targets specific segments of your former customers. Through personalized messages and offers, you can remind this audience about your products and services and the value you offer.
Read Article