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  • Videos
    Business Platinum Membership Rewards: Earn & Redeem
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    Business Platinum Travel Benefits
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    No Preset Spending Limit
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    Pay Over Time
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    Julie Pauly, The Able Baker, Maplewood, NJ
    3 min watch
    Articles
    How Using a Business Credit Card Can Help Your Small Business
    5 min read
    Safeguarding Security, Unlocking Innovation: Exploring The New Era In B2B Payments
    15 min read
    Getting More Back from What You Spend: Unlocking Value with Business Platinum
    4 min read
    Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
    6 min read
    What Is a Business Line of Credit?
    12 min read
    Testimonials
    The Perfect Pairing: With American Express Business Blueprint™ and Resy, the Gourmet Brunch Potential is Bottomless
    9 min read
    Raising the Standard: How American Express Helps Power the Legacy of Electrolift Inc.
    10 min read
    How a Mother-Daughter Team Designed Their Dream Business with Help from American Express
    7 min read
    How Amex Business Products Helped Smart Birdy Take Flight
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    Prescription for Progress: How Sree Gari Took His Pharmacy Further with Support from American Express
    6 min read
  • Cash Flow
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    Strategy
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  • Celebs Talk Business
    Patti Labelle Talks Digital Transformation
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    Nick Offerman Talks Supply Chains
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    Patti Labelle Talks Expense Management
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    Nick Offerman Talks Spend Capacity
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    See All Celebs Talk Business
    Small Business Stories
    Pascal and Daneen Lewis, Harlem Wine Gallery, New York, NY
    3 min watch
    Julie Pauly, The Able Baker, Maplewood, NJ
    3 min watch
    Maria Christie, Christie’s Seafood & Steaks, Houston, TX
    7 min read
    Alex Magruder and Julia Schnabel, The Little, East Hampton, NY
    9 min read
    See All Small Business Stories
  • Small Business
    Membership Rewards
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    Corporate
    Common Business Expenses and the Credit Cards That Can Help You Manage Them
    5 min read
    What Is Corporate Travel Management and Why Do You Need It?
    8 min read
    Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
    6 min read
    Product Videos
    Let’s Talk Business Travel: Airports
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    Let’s Talk Business Travel: Hotels
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    Employee Cards
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    Membership Rewards
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    Member Resources
    How to Engage With Online Communities
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    Earning and Using Membership Rewards® Points with Business Platinum
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    4 Ways to Optimize Corporate Travel Management
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    How to Calculate Net Income
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    American Express Membership Guide: Backing Your Business, Backing You
    6 min read
  • amexLogo
    • Getting More Back from What You Spend: Unlocking Value with Business Platinum

      1 min read
    • How Using a Business Credit Card Can Help Your Small Business

      5 min read
    • Business Platinum Travel Benefits

      4 min watch
    • Cash Flow
    • Financing
    • Growth Opportunities
    • Strategy
    • Celebs Talk Business
    • Small Business Stories
    • Earning and Using Membership Rewards® Points with Business Platinum

      6 min read
    • American Express Membership Guide: Backing Your Business, Backing You

      6 min watch
    • Let’s Talk Business Travel: Airports

      1 min watch
  • amexLogo
    • Getting More Back from What You Spend: Unlocking Value with Business Platinum

      1 min read
    • How Using a Business Credit Card Can Help Your Small Business

      5 min read
    • Business Platinum Travel Benefits

      4 min watch
    • Cash Flow
    • Financing
    • Growth Opportunities
    • Strategy
    • Celebs Talk Business
    • Small Business Stories
    • Earning and Using Membership Rewards® Points with Business Platinum

      6 min read
    • American Express Membership Guide: Backing Your Business, Backing You

      6 min watch
    • Let’s Talk Business Travel: Airports

      1 min watch

Customer Relations

Customers deserve more than a successful transaction. From engaging with clients online to getting feedback on your products, read up on how to keep customer service and customer relations at the forefront of your business.

    •  American Express Membership Guide: Backing Your Business, Backing You

      Customer Engagement

      American Express Membership Guide: Backing Your Business, Backing You
      Business Card Members and accepting merchants experience the full value of American Express® Membership. From innovative products and premium benefits, American Express Business Card Membership provides the resources, rewards1, and powerful backing to help B2B and B2C business owners find ways to succeed and scale.
      Read Article

      Customer Engagement

      American Express Membership Guide: Backing Your Business, Backing You
      Business Card Members and accepting merchants experience the full value of American Express® Membership. From innovative products and premium benefits, American Express Business Card Membership provides the resources, rewards1, and powerful backing to help B2B and B2C business owners find ways to succeed and scale.

      Read Article

       American Express Membership Guide: Backing Your Business, Backing You
    • Julie Pauly, The Able Baker, Maplewood, NJ

      Customer Engagement

      Julie Pauly, The Able Baker, Maplewood, NJ
      Amex partner and small-business owner Julie Pauly turned a passion for home baking into a bustling storefront that doubles as a community meeting place in Maplewood, NJ.
      Watch Video

      Customer Engagement

      Julie Pauly, The Able Baker, Maplewood, NJ
      Amex partner and small-business owner Julie Pauly turned a passion for home baking into a bustling storefront that doubles as a community meeting place in Maplewood, NJ.

      Watch Video

      Julie Pauly, The Able Baker, Maplewood, NJ
    • Kris Hartner and Marisa Hird, Naperville Running Company, Naperville, IL

      Customer Engagement

      Kris Hartner and Marisa Hird, Naperville Running Company, Naperville, IL
      A running store in Naperville, Illinois celebrates its community with fun runs that lead to foot traffic.
      Read Article

      Customer Engagement

      Kris Hartner and Marisa Hird, Naperville Running Company, Naperville, IL
      A running store in Naperville, Illinois celebrates its community with fun runs that lead to foot traffic.

      Read Article

      Kris Hartner and Marisa Hird, Naperville Running Company, Naperville, IL
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    Related Topics

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    6 Examples of Great Customer Service
    Lessons from Small Business Saturday Pros
    Customer Feedback
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    Could Your Best Customer Be Your Next Employee?
    Finding New Customers
    Customer Lifetime Value: How to Calculate It & Why It’s Important
    How to Attract New Customers
    How Your Small Business Can Partner With Local Organizations