American Express Business Class Logo
  • Videos
    Business Platinum Membership Rewards: Earn & Redeem
    1 min watch
    Business Platinum Travel Benefits
    1 min watch
    No Preset Spending Limit
    1 min watch
    Pay Over Time
    1 min watch
    Julie Pauly, The Able Baker, Maplewood, NJ
    3 min watch
    Articles
    How Using a Business Credit Card Can Help Your Small Business
    5 min read
    Safeguarding Security, Unlocking Innovation: Exploring The New Era In B2B Payments
    15 min read
    Getting More Back from What You Spend: Unlocking Value with Business Platinum
    4 min read
    Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
    6 min read
    What Is a Business Line of Credit?
    12 min read
    Testimonials
    The Perfect Pairing: With American Express Business Blueprint™ and Resy, the Gourmet Brunch Potential is Bottomless
    9 min read
    Raising the Standard: How American Express Helps Power the Legacy of Electrolift Inc.
    10 min read
    How a Mother-Daughter Team Designed Their Dream Business with Help from American Express
    7 min read
    How Amex Business Products Helped Smart Birdy Take Flight
    5 min read
    Prescription for Progress: How Sree Gari Took His Pharmacy Further with Support from American Express
    6 min read
  • Cash Flow
    Accounting
    Critical Numbers
    Saving Money
    ROI
    Account Receivable Payable
    See All Cash Flow
    Financing
    Raising Capital
    Loans
    Alternative Financing
    Self-Financing
    Venture Capital
    See All Financing
    Growth Opportunities
    Business Expansion
    Innovation
    Franchising
    Partnerships
    Importing & Exporting
    See All Growth Opportunities
    Strategy
    Driving Business Efficiencies
    Product Development
    Business Plan
    See All Strategy
  • Celebs Talk Business
    Patti Labelle Talks Digital Transformation
    2 min watch
    Nick Offerman Talks Supply Chains
    3 min watch
    Patti Labelle Talks Expense Management
    2 min watch
    Nick Offerman Talks Spend Capacity
    3 min watch
    See All Celebs Talk Business
    Small Business Stories
    Pascal and Daneen Lewis, Harlem Wine Gallery, New York, NY
    3 min watch
    Julie Pauly, The Able Baker, Maplewood, NJ
    3 min watch
    Maria Christie, Christie’s Seafood & Steaks, Houston, TX
    7 min read
    Alex Magruder and Julia Schnabel, The Little, East Hampton, NY
    9 min read
    See All Small Business Stories
  • Small Business
    Membership Rewards
    1 min watch
    Employee Cards
    1 min watch
    Travel Benefits
    1 min watch
    No Preset Spending Limit
    1 min watch
    Pay Over Time
    1 min watch
    Corporate
    Common Business Expenses and the Credit Cards That Can Help You Manage Them
    5 min read
    What Is Corporate Travel Management and Why Do You Need It?
    8 min read
    Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
    6 min read
    Product Videos
    Let’s Talk Business Travel: Airports
    1 min watch
    Let’s Talk Business Travel: Hotels
    1 min watch
    Employee Cards
    1 min watch
    Membership Rewards
    1 min watch
    Member Resources
    How to Engage With Online Communities
    7 min read
    Earning and Using Membership Rewards® Points with Business Platinum
    6 min read
    4 Ways to Optimize Corporate Travel Management
    5 min read
    How to Calculate Net Income
    6 min read
    American Express Membership Guide: Backing Your Business, Backing You
    6 min read
  • amexLogo
    • Getting More Back from What You Spend: Unlocking Value with Business Platinum

      1 min read
    • How Using a Business Credit Card Can Help Your Small Business

      5 min read
    • Business Platinum Travel Benefits

      4 min watch
    • Cash Flow
    • Financing
    • Growth Opportunities
    • Strategy
    • Celebs Talk Business
    • Small Business Stories
    • Earning and Using Membership Rewards® Points with Business Platinum

      6 min read
    • American Express Membership Guide: Backing Your Business, Backing You

      6 min watch
    • Let’s Talk Business Travel: Airports

      1 min watch
  • amexLogo
    • Getting More Back from What You Spend: Unlocking Value with Business Platinum

      1 min read
    • How Using a Business Credit Card Can Help Your Small Business

      5 min read
    • Business Platinum Travel Benefits

      4 min watch
    • Cash Flow
    • Financing
    • Growth Opportunities
    • Strategy
    • Celebs Talk Business
    • Small Business Stories
    • Earning and Using Membership Rewards® Points with Business Platinum

      6 min read
    • American Express Membership Guide: Backing Your Business, Backing You

      6 min watch
    • Let’s Talk Business Travel: Airports

      1 min watch

Finding New Customers

On the Hunt to Find New Clients? These 5 Tips May Help

On the Hunt to Find New Clients? These 5 Tips May Help

Related Content

Loading...
Loading...
Loading...
Loading...
Summary
Email Icon
Facebook Icon
Twitter Icon
LinkedIn Icon
Tapping into your network and staff's know-how may help you find new clients and boost sales, according to this small-business owner.
Mike Michalowicz
August 05, 2016

      No matter how carefully we plan, or how hard we work, there are times when we may find ourselves with a need for a cash infusion. Sure, you could pay for some expenses with a credit card or ask for a loan, but more debt may mean you're kicking the can down a road that could end up being a super steep hill. You could scramble for investors, but if you’re in financial trouble, some investors may not think you’re the best investment. One way to get out of a cash flow pickle is by bringing in more cash from new clients. If you need to find new clients, you may want to consider using one of these powerful strategies to help you attract new customers.

      1. Work a new niche.

      If you realize you’re seeing all the same faces when it comes to your customers, it may be time to branch out and find new clients!

      One of the best, most enduring ways to bring in new business is to reach out to a segment of the population you’re not currently serving. Consider looking for ways in which you can tailor your offerings to appeal specifically to your new niche clients. For example, if you run a dry-cleaning business, try reaching out to local businesses with a special deal on cleaning corporate uniforms. Thinking outside the box may help you find new clients.

      2. Offer an incentive for referrals.

      Your current clients may have a larger reach than you realize. Offering an incentive for any new business they bring you may help attract new customers.

      Whether you offer a discount on future purchases or a cool thank you gift, consider letting your customers know you appreciate it when they spread the word about how wonderful your company is.

      3. Brainstorm with your staff.

      Just because the young man who answers the phones isn’t out of college yet, it doesn’t mean he can’t offer you valuable insight. If you’re scrambling to find new clients, consider having a sit-down with your entire staff, either individually or together.

      One of the best, most enduring ways to bring in new business is to reach out to a segment of the population you’re not currently serving.

      Asking for suggestions about ways you can broaden your reach and appeal to new customers may help you attract new business. Your young employees in particular may have methods that you’re not currently using for outreach.

      4. Work out a trade with friends in other industries.

      I want to be clear here. I’m not advising you to trade your customers’ contact information without their permission.

      What I am suggesting is that you consider looking around at the completely unrelated businesses your friends run and working out a mutual referral plan. So if a customer of yours comes in to pick up a pizza, you hand them your friend’s business card with an offer for a free lawn care quote. Your landscaper friend passes out discount coupons for your restaurant. Making sure you’re taking advantage of every networking possibility, and being particularly vigilant about reaching every potential client in your community, may help you find new clients. It can also be a great way to preach (and practice) the gospel of supporting local businesses.

      5. Create a premium offering.

      This strategy may sound counterintuitive, but let me make the case. Some consumers can be price conscious, and they may price shop to get the best deal they can find. But some consumers may be willing to pay more for exclusive, high-priced options as long as they feel like they’re getting good value.

      You may want to study your business and find a way to offer a premium product or package of services that will appeal to your top-tier clients. Your premium offering may also help you find new clients. Bonus tip: If you’re selling a service, consider making your premium package a prepaid offering, so you get cash up front and your clients get great value over the long haul.

      It's easy to feel hopeless when the bills mount and revenue can’t keep up, but keeping an open mind and testing new strategies may produce a healthy crop of new customers and a fresh infusion of income.

      Read more articles on finding new customers.

      Photo: iStock
      American Express Business Class Logo
      Share This Story
      Email Icon
      Facebook Icon
      Twitter Icon
      LinkedIn Icon

      Published: August 05, 2016


      Want to Dig Deeper?


      Trending Content